Garlinge Surgery
150 Canterbury Road, Margate, Kent, England, CT9 5DB Also known as: Garlinge Practice
37
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Garlinge Surgery
2014-10-31
Person
4
5
0
Written by a patient
Written by a patient 31st October 2014
Can only say that the Dr I have seen on the last two occasions has been incredibly helpful. He has a good approach to explaning what is best for the patient. Overall a very good Dr. This has also been true for the nurse I have seen.
Garlinge Surgery
2014-10-30
Person
4
5
0
Written by a patient
Written by a patient 30th October 2014
I am filling this in for my husband.
My husband has many health problems and I make appointments for him etc.
My husband is unable to go inside the waiting area due to phobias but I go in before so my husband can wait outside. We have been at the surgery for many years. The first Dr we saw there was Dr Evered. For the last 10 something years we have been seen by Dr Tepa; she was an excellent Dr and she was very helpful and understanding. Now unfortunately Dr Tepa has retired but we have been to see Dr Manohar. My husband went for a routine medicine review. We felt Dr Manohar listened to what we had to say and was concerned for my husbands comfort and future health. Because it is a small surgery it is sometimes hard to get through on the phone (especially Mondays) but we feel this is not due to any problem with the surgery but more likely with people who get ill over the Fri, Sat, Sun period. Its a great little surgery!!!!!!! Two things that should be done..... doors open in waiting areas when the weather in good and updates when a Dr is running late.
17th November 2014
Response from Garlinge Surgery
Thank you for your feedback, I take note of your suggestion to inform patients when clinicians are running late. We discuss feedback given by patients regularly in meetings and look at new ways to improve on areas that are highlighted. Keeping doors open in good weather is a good idea and indeed some days we do open them. We are looking into improving telephone access, patient online access for appointments and repeat scripts may help reduce the pressure on phones, however this is a relatively new service not widely used as yet. Many thanks Practice Manager
Garlinge Surgery
2014-10-29
Person
5
5
0
Written by a patient
Written by a patient 29th October 2014
Great Service The receptionists excellent
The nurse polite and caring explaining everything about flu jab.
Garlinge Surgery
2014-10-29
Person
4
5
0
Written by a patient
Written by a patient 29th October 2014
Nothing is perfect but this practice really tries. Most of the staff are really helpful and pleasant and make a visit as comfortable as possible, despite temporary accommodation for consulting rooms.
My visit this morning for a flu jab was on time, efficient and as pleasant as it can be.
Based on my recent visits I cannot make any suggestions apart from keep up the good work.
Garlinge Surgery
2014-10-28
Person
5
5
0
Written by a patient
Written by a patient 28th October 2014
Dr Manohar is always very caring. He is always willing to talk things through with you and puts one totally at ease. The recent appointments on line facility is a great innovation.
Our thanks are also due to the reception staff who couldn't be more helpful.
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